Community Health Plan of Washington Individual and Family Cascade Select Plans Community Health Plan of Washington Individual and Family Cascade Select Plans
Medicare Advantage Plan

Manage Your Account

Find everything you need to use your CHPW benefits and learn about your membership.

CHPW member center

Member Service Center

What can you do there?

Make changes to how you get your care and how we communicate with you.

  • Print ID Card
  • Update how we contact you
  • Change your doctor
  • Download plan documents
  • Complete your Health Assessment
  • Set care reminders
  • Learn to use CHPW Virtual Care
  • Tell us how we’re doing
  • Rate your providers
CHPW member center

myCHPW Member Portal

What can you do there?

Get detailed medical info, print important documents, and send secure messages to CHPW.

  • See your coverage info and eligibility
  • Check the status of things like:

    • Prior Authorization
    • Referrals
  • Submit and view claims
  • Send and receive secure messages
  • See info for other CHPW health insurance you have
  • Health information safety with two-factor authentication
  • Access Member Self-Service hub

Note: Each of these tools will ask for a separate login. Write down your login information and keep it somewhere safe!

Keep Track of Your health Care

Follow the links below to find out how to pay your monthly premiums online, print your ID card, get more information about our health services, and more.
Member Self-Service at Member Center
PAY YOUR PREMIUM

Find out how to pay your monthly premium, view past payments, and more.

SEE MORE
Special Needs Plan at Member Center
VIRTUAL CARE

With telemedicine, you can safely see a doctor any time of day or night, without having to leave the comfort of your home.

GET DETAILS
Prior Authorization for Medicare Members
COST ESTIMATES

How much will you pay out of pocket for services? Our Treatment Cost Calculator can help you budget.

LEARN MORE
Frequently Asked Questions in Member Center
PLAN BENEFITS

Our plans cover medical services, prescription drugs, and more. Find out what services are included and how much you need to pay.

GET DETAILS
Health Services at Member Center
HEALTH SERVICES

We offer programs and services to keep you healthy. Find the support you need to help manage chronic conditions and medications.

GET DETAILS
Behavioral Health (Mental Health) at Member Center
BEHAVIORAL HEALTH

We cover therapy and wellness services to help you maintain your mental health. Find a mental health or substance use specialist near you.

READ MORE
 Member Resources at Member Center
MEMBER RESOURCES

Get quick access to important information about your Individual & Family plan coverage, including drug coverage and how to print your member ID card.

READ MORE
Member Rights at Member Center
MEMBER RIGHTS

You have rights when it comes to the care, service, or coverage you receive. Find out how to file an appeal or grievance.

LEARN MORE

MEMBER FREQUENTLY ASKED QUESTIONS

Get the answers you need to some commonly asked questions on our Member FAQ page.

FIND YOUR ANSWER

☏ HAVE QUESTIONS ?

Sales Team

Get real answers
from real people

Phone: 1-833-993-0181
Email: [email protected]

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