We’re Here to Support You
Our local, friendly customer service team is ready to help. They can answer any questions you may have about coverage, plan benefits, enrolling, or accessing care.
Attention please:
The URL address of our Cascade Select website is now https://individualandfamily.chpw.org/. To pay your bills online please click here. If you have any questions about logging in and setting up your account, please email our customer care team at [email protected] or call 1-866-907-1906.
If you need special accommodations or materials in another format, please contact us. We’ll be happy to provide our documents in a format that works for you.
Click the section below that best describes what you need.
Current Individual & Family Plan MembersCustomer Service is available Monday through Friday, from 8 a.m. to 5 p.m.
Phone: 1-866-907-1906 (TTY Relay: Dial 711)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 Third Ave, Suite 400, Seattle, WA 98101
Fax: Fax any forms or written requests to 206-652-7040.
Our sales and enrollment team is available Monday through Friday, from 8 a.m. to 5 p.m. Our enrollment specialists can answer any questions you may have.
Phone: 1-833-993-0181 (TTY Relay: Dial 711)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 Third Ave, Suite 400, Seattle, WA 98101
Fax: Fax any forms or written requests to 206-652-7040.
Our licensed experts can help you enroll, discuss your current plan, explore your plan options, and talk about what you need from your coverage.
Phone: 1-833-993-0181 (TTY Relay: Dial 711) Monday through Friday, from 8 a.m. to 5 p.m.
Email: [email protected]
Customer Service is available Monday through Friday, from 8 a.m. to 5 p.m.
Phone: 1-866-907-1906 (TTY Relay: Dial 711)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 Third Ave, Suite 400, Seattle, WA 98101
Fax: Fax any forms or written requests to 206-652-7040.
We offer linguistic services in multiple languages at no charge to you. This includes translations of written materials and interpreted customer service by phone.
Call Customer Service at: 1-866-907-1906 (TTY Relay: Dial 711)
If you are in distress and need help, call the National Suicide Prevention Lifeline. Help is available 24/7.
National Suicide Prevention Lifeline: 1-800-273-8255
➔ Click here to see the crisis phone numbers in Washington state.
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We hope you find the information you need. Let us know if you encounter any errors on our website and we will do our best to fix them as soon as possible. Report any issues below.
