Policies - Individual & Family Plan - by CHPW


Stay informed on important policies

Individual & Family Plans are powered by Community Health Plan of Washington (CHPW). On this page, you’ll find the written policies pertaining to many important CHPW services. For more information on these policies, you can also browse our Provider Manual.

Please contact us with any questions. Our goal is to be transparent and thorough, so that you and our members are set up for success.


Required Training

Providers are required to complete a Fraud, Waste, and Abuse training within 90 days of contracting with CHPW and annually thereafter. All clinic staff – including CEOs, senior leaders, managers, clerical/admin staff, physicians, and other clinical staff – are required to receive this training. Training courses are available on the CMS Medicare Learning Network website.

More information can be found in our Provider Manual.