Be Well: Fall 2024
A quarterly newsletter to help you maximize your health insurance benefits and reach your health goals with your Community Health Plan of Washington (CHPW) Individual & Family plan.
Introducing: Be Well Quarterly Newsletter
You’re busy, health insurance is complex, and staying healthy is important. Our goal as your health plan is to help you access the best care possible and make the most of your benefits. Welcome to the first issue of a new quarterly Be Well newsletter.
Our promise? We’ll just show up in your inbox every few months with news you can use. Things like:
- How to get more out of your plan benefits
- Reminders about health and covered services
- Tips for managing your health plan and getting care
We’re excited to share valuable information with you in this new newsletter, built for you to support your whole health. Let’s dive in.
On this page |
How to manage your health plan online and calculate costs upfront
If you have been to our online Individual & Family Member Center, you may have noticed there are two places to access information and tools. There is the Member Service Center and the myCHPW Member Portal. Why two separate places with two separate logins? We wish it were only one too! This is how we can best offer data security and protect your private health information (PHI).
We hope this breakdown of where to do what helps you navigate to the right spot for what you need when you need it.
Member Service Center
Support to understand and access care
Our local team is here to help you build a personalized care plan and work with you to reach your health goals. The Member Service Center is just one way to stay connected.
Here you can:
- Print your CHPW member ID card
- Update how we contact you
- Learn how to connect to virtual care
- Complete your yearly health assessment to personalize your care plan
- Get care reminders to help you follow your care plan, and more
myCHPW Member Portal
Check costs, claims, and benefit details
This is where things get more technical. From myCHPW, get secure access to benefit information for your specific plan.
Do things like:
- Calculate how much a treatment costs
- Track your deductible (how much you pay before some services are covered)
- Check your max out-of-pocket (the most you can pay in a year toward covered services)
- Submit a claim and check its status
- Request pre-authorization for a procedure or provider …and more
Covered service: No-cost preventive care. What is it and why is it important?
What is it?
Preventive care is when you visit your doctor for a service that helps you detect or prevent medical problems. Yearly checkups, immunizations, and health screenings are all preventive care. Did you know… you pay nothing for preventive care with your CHPW Individual & Family plan?
Why is it important?
Medical problems or serious diseases can get worse over time if you don’t know about them. Preventive care helps you catch them early. It could save you time and money while protecting your health. It’s like checking a roof for leaks. If you catch the leak early, you can repair it before it damages the ceiling or walls.
When is the right time for preventive care or health screenings?
It depends, and you should talk with your doctor who can recommend the right care for you based on your age, gender, health history, and risk factors (such as whether you smoke).
If you want to learn more about health screenings, check out our medically-reviewed blog article, 5 Preventive health screenings you should know about. We provide an overview of five types of health screenings and what they involve along with tips for when and how to get them scheduled. And remember, preventive care is covered by your health plan!
News: Open Enrollment is coming soon!
Open Enrollment is right around the corner. Starting November 1 until January 15, anyone can apply for health insurance and enroll in a plan through the Washington Healthplanfinder™ website for the upcoming year.
We’ll be sending you all the details you’ll need for renewing your plan. If anything has changed for you in the last year, like your income or family size, be sure to update your profile on WA Healthplanfinder by December 15.
If nothing has changed, no need to do anything. To keep your CHPW health plan, no action is needed. Your coverage with CHPW will continue automatically on January 1, 2025.
Questions?
We can help you find out if you qualify for additional savings this coming year, or if a different CHPW plan might be better for you.
CHPW’s friendly, local plan experts are here if you need more information or know someone who needs assistance. To connect with a plan expert in your area, schedule a call.
Thank you for reading and thank you for being a part of the CHPW community.
Need help getting care, finding a doctor, or scheduling an appointment? We can help with that too. Our Customer Service team is available Monday through Friday 8 a.m. to 5 p.m. Call us at 1-866-907-1906 (TTY:711)
Our local team is out in the community and may even be in your neighborhood. Follow us in real life on Instagram, Threads, Facebook, and LinkedIn for helpful health info, fun photos, and more!
