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Learn moreHi! We're CHPW Individual & Family
Get started: Find the tools you need to take charge of your health care journey.
Plan benefits
Our Individual & Family plans cover primary care, preventive care, behavioral health care, prescription drugs, and much more.
View benefits ➔
CHPW Virtual Care
Get 24/7 access to a doctor by phone or video, with $0 copay for Urgent Care telehealth visits. Plus convenient online behavioral health services, too.
Get details ➔
Member Center
Print a copy of your member ID card, change your doctor, set your contact preferences, view your plan documents and more.
Visit Member Center ➔Get to know your plan betterOur website has a wealth of important information about how we provide health care coverage, including a link to your Health Care Coverage Agreement (also known as the Evidence of Coverage or EOC). Plus, get info on language assistance, how to access care, and your rights as a CHPW member. It's all right at your fingertips. View Plan Info page ➔ |
More useful tools
From finding a doctor to paying your monthly premium, we've got you covered.
Find a doctor
Use our online tool to search for doctors, specialists, clinics, hospitals, and more in our network.
Provider Directory ➔
Prescription drug coverage
See a list of covered drugs (formulary), a directory of in-network pharmacies, and learn about home delivery and 90-day refill options.
Explore drug coverage ➔
How to pay your bills
You have three convenient ways to pay your monthly premium: online, by phone, or by mail.
See options ➔
Treatment Cost Calculator
At CHPW we believe that you deserve clear, transparent information about your care.
Learn moreWe're here for you
Whether you're a new or returning member, our team is here to support your health. Let us know how we can help.
You can reach us at 1-866-907-1906 (TTY: 711), Monday through Friday, 8 a.m. to 5 p.m.
Email us
Communication preference 
Language assistance
- CUSTOMER SERVICE
- 1-866-907-1906
- (TTY Relay: Dial 711)
- [email protected]
- NURSE ADVICE LINE
- 1-866-418-2920
- (TTY:711)
- ADDRESS
- 1111 Third Ave
- Suite 400
- Seattle, WA 98101
- HOURS
- 8:00 a.m. to 5:00 p.m.
- Monday to Friday
QUICK LINKS
- MEMBERS
- Member Resources
- Prescription Drugs
- Pay Your Bills
- Plan Documents
- Our Clinics
- Find a Doctor
- Health Services
- Behavioral Health
- OTHER
- Why CHPW?
- About Us
- Language Assistance
- CHPW Apple Health (Medicaid)
- CHPW Medicare Advantage
- Interoperability Developer Portal
- Interoperability Payer-to-Payer
- Transparency in Coverage
- Contact Us
Community Health Plan of Washington Individual & Family Plans is a health insurance plan for individuals and families. To enroll in a Community Health Plan of Washington Individual and Family plans, you must be eligible and live in our service area (Adams, Asotin, Benton, Chelan, Clallam, Columbia, Douglas, Ferry, Franklin, Grant, Jefferson, King, Kitsap, Kittitas, Lewis, Lincoln, Mason, Okanogan, Pierce, Snohomish, Spokane, Stevens, Thurston, Walla Walla, Whitman, and Yakima counties in Washington state).
*CHPW offers one of several Cascade Select products offered on Washington Health Benefit Exchange.
Language Assistance
Language assistance services, including interpreters and translation of printed materials, are available free of charge.
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